Refund policy
REFUND POLICY
Returns
Our policy lasts 30 days. If 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition in which you received it. It must also be in its original packaging.
Several types of products are exempt from being returned. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned.
We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
• Gift cards
• Downloadable software products
• Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations in which only partial refunds are granted (if applicable):
• Books with obvious signs of use
• CDs, DVDs, VHS tapes, software, video games, cassette tapes, or vinyl records that have been opened
• Any item not in its original condition, damaged, or missing parts for reasons not caused by our error
• Any item returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email notifying you that we have received your returned item.
We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within a certain number of days.
Late or Missing Refunds (if applicable)
If you haven't received your refund yet, first check your bank account again.
Then, contact your credit card company, as it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is completed.
If you have done all of this and still haven't received your refund, please contact us at (YOUR STORE EMAIL).
Exchanges (if applicable)
We only replace items if they are defective or damaged.
If you need to exchange an item for the same product, please send us an email at (YOUR STORE EMAIL) and send your item to:
Address, Company Name, City, Postal Code, Country.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.
Once the returned item is received, a gift certificate will be sent to you.
If the item was not marked as a gift when it was purchased, or if the gift giver had the order shipped to themselves before giving it to you, we will send the refund to the gift giver, and they will be informed about your return.

